Florida Legal Access Gateway (FLAG)

We’re excited to announce the Rand Corporation will be partnering with FJTC on the Florida Legal Access Gateway (FLAG) program. Rand has agreed to an initial investment of $50,000 in research, a commitment that “is a great opportunity for us and will go a long way toward our launch goals,” according to Joyce Raby, Executive Director at FJTC.

The FLAG program was initially tested in Clay County, focusing only on evictions and simple divorce cases. The goal of the program is to act as an online intake and triage system that assesses specific needs and provides individuals with appropriate legal services – be it online resources, do-it-yourself forms or referral to a legal aid attorney.

The pilot program ran from October, 2016 through June, 2017. FLAG had a total of 6,975 visits, including users from outside Clay County. Exit surveys show that over half of users found the triage portal easy to use and 80% of users were satisfied with the information they received through FLAG.

FJTC’s full report was submitted to the Florida Access to Justice Commission in September. The next scheduled meeting is in December of 2017. Rand will begin research in January, 2018.

Related Documents

Please note that the proposal deadline has been extended to February 9, 2018 5:00pm EST.

FJTC FLAG RFP QUESTIONS AND RESPONSES

Issued: 01/22/2018
FJTC FLAG RFP Questions and Responses 1.22.18 (Click to download PDF)

REQUEST FOR PROPOSALS (RFP) – STATEWIDE FLORIDA LEGAL ACCESS GATEWAY

Issued: 12/22/2017
FJTC FLAG RFP (Click to download PDF)
FJTC FLAG Final Eval Rpt Nov 27 2017 (Click to download PDF)

Project Partners

In The News

Flinging Open a Digital Doorway to the Courthouse, May, 2017, Jan Pudlow, Florida Bar News

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