Meet Our Team
With a background in technology, public administration, and project management, Joyce Raby managed the Technology Initiative Grants program (www.tig.lsc.gov) for the Legal Services Corporation for 8 years and is the 2009 recipient of the Innovations in Equal Justice Award presented at the ABA/NLADA Equal Justice Conference for her work with technology and legal services programs. Joyce has an MPA from American University in Washington DC and is PMP certified through the Project Management Institute.
Joseph is a management consultant and certified Project Management Professional (PMP). He is an innovator in leading information technology projects, and has attained the Certified Scrummaster designation. He holds a Master’s in Business Administration from the University of Florida, and a B.S. from the United States Air Force Academy.
Joseph has volunteered and held a leadership or board position for several non-profits, including: Big Brothers Big Sisters, Habitat for Humanity, The Miracle League of Valdosta, and Positive Coaching Alliance. Joseph enjoys traveling and living like a local to empathize and discover the challenges of the local people. Joseph and his wife Amanda enjoy parenting and educating their four young children.
Advocate Community Engagement Manager
Alison has a BA from Florida State University in Humanities, a law degree from Florida State University College of Law, and a Master of Science in Criminal Justice from the University of North Florida. Alison began her career and spent several years as a criminal defense attorney with the Office of the Public Defender in Jacksonville, Florida. In 2009 she went to work at Jacksonville Area Legal Aid, Inc., serving as the co-manager of their Fair Housing Unit and then later as the Director of Advocacy for the firm. Alison also enjoyed teaching several classes as an adjunct at Flagler College in St. Augustine. She currently lives in Tallahassee, Florida, and volunteers with Literacy Volunteers of Leon County in her free time.
Rachael has been supporting senior level executives for over 7 years. Her high-level organizational and administrative experience includes healthcare plan administration, payroll preparation and contract writing. Experienced in government and small business settings, Rachael has planned and promoted events to educate residents in water conservation as well as city wide events for bulk recycling and disposal of household hazardous waste. Detail-oriented, Rachael welcomes all levels of a task.
Laura Quinn is a technology researcher with more than 20 years of experience in gathering data—in the business, nonprofit, and foundation worlds—and translating it into formats for decision making. She founded Idealware, the national nonprofit dedicated to providing research-based technology information to the nonprofit sector and ran the organization for ten years. Under her guidance, the organization worked with the Legal Services Corporation, the Bill & Melinda Gates Foundation, the Urban Institute and dozens of other nationally and internally recognized organizations.
She has worked on projects within the access to justice community both with Idealware and as an independent researcher, including a national project to develop a metrics framework for online access to justice resources to aspirational goals, a set of Outcomes eLearning modules and substantial user research for the Ohio Legal Aid Foundation. She’s a frequent speaker at nonprofit and access to justice technology events.
Susan Harrell is an award-winning, PMP-certified project manager and CEO of ProjectAlly Group, LLC. She’ll be working directly with our ED, Joyce Raby, to manage our statewide triage project.
She is also the author of Managing Profitability Using Microsoft Project 2013: The Project Manager’s Guide to Measuring and Controlling Revenue-Generating Projects and resides north of Orlando.
Sam is a Tampa lawyer who decided to teach himself to code, because he believes that technology can help bridge the access-to-justice gap. He’s currently pursuing his PMP designation and will be working with Joseph to develop and manage software tools.
Sam was a Fastcase 50 recipient in 2017, and has been a guest on the Lawyerist Podcast to talk about his work. The ABA Journal profiled his LegalOptics startup in October of 2017 and he’s also written a good bit for Lawyerist about legal technology and small firm practice
Brandon is FJTC’s newest developer. He brings more than 16 years of business analysis, analytics, and solution architecting experience to the team. Brandon views projects as a puzzle to be solved and believes any issue can be resolved using creative thinking and problem solving. He lives in Castle Rock, Colorado, with his wife and 6-year old son.
Brandon is a self-proclaimed computer and technical geek, and enjoys collecting movies and video games as hobbies. He’s also a big Broncos and Spurs fan.
Legal Content Manager
Jessica is our new Legal Content Manager for Florida Law Help. She has an extensive background in child advocacy, having represented hundreds of children in dependency proceedings while at the Maryland Legal Aid. As Assistant Director for Children’s Rights, Jessica focused on appellate practice and systemic advocacy. She later joined the Baltimore City Department of Social Services and managed the Ready by 21 initiative created to improve outcomes for teens.
Jessica was awarded the Florida Bar President’s Pro Bono Service Award for the Sixth Judicial Circuit for her pro bono work with children and youth throughout Florida and was named as an Honorary Guardian ad Litem by the Florida Guardian ad Litem Program. She was also recognized as Florida’s Children First’s Tampa Bay Area Child Advocate of the Year.
Jessica just recently returned from Yemen where she was doing international aid work. She now lives in Denver and is happy to be back in the U.S., working to improve access to justice.
Want to work with us?
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